Sauna360 Tylö Halmstad and Kiruna Hybrid Saunas Recall: Fall Hazard
Sauna360 Expands Recall of Tylö Halmstad and Kiruna Hybrid Saunas Due to Fall Hazard; New Remedy Provided
What does this notice say about current status?
The available CPSC record does not provide a current recall-completion status. Do not infer that the issue is resolved from the age of the notice. Follow the official notice and contact the firm for current assistance.
Why was Sauna360 Tylö Halmstad and Kiruna Hybrid Saunas recalled?
The saunas contain a bench that can collapse, posing a fall hazard to consumers. The previous recall repair was ineffective; a new repair is now being offered.
What should I do if I have this product?
Consumers should stop using the saunas immediately, even if they received the 2025 recall remedy and contact Sauna360 for another free repair. Sauna360 will provide a professional installer to retrofit the benches with additional hardware and supports. Contact: Sauna360 toll-free at 866-936-5962 from 8 a.m. to 5 p.m. ET Monday through Friday, email at: [email protected] or online at https://sauna360.com/product-recall or www.sauna360.com and click "Recall" at the bottom of the page for more information.
What to do with a recalled product: refunds, receipts, safe disposal and how to report a problem.
Is my product affected?
Compare your product with the product description and available identifiers below from the official CPSC record to check whether it is covered by this recall. If an identifier is missing or unclear, check the complete official notice or contact the firm; an incomplete match here does not establish that your product is unaffected.
- Agency record number
- 26783
- Product
- Tylö Halmstad and Kiruna Hybrid Saunas
- Company
- SFactor, of China
- Quantity
- About 6,000 (Sauna 360 previously recalled Tylö Halmstad and Kiruna Hybrid Saunas in October 2025)
- Sold at
- Sold At: Various distributors nationwide from July 2024 through July 2026 for between $6,000 and $12,000.
- Recall started
- September 17, 2026
- Incidents / injuries
- Sauna360 has received 77 additional reports of the benches breaking with six injuries, including one consumer with head and neck injuries and another with a sprained ankle.
- Agency
- CPSC
Product description
This recall expansion involves bench seating in Sauna360's Tylö branded Halmstad and Kiruna Hybrid sauna rooms. The serial number for each room can be found on both the packaging and the sauna rooms. The Halmstad 2, 3 and 4 sauna rooms have the serial number label located beneath the upper bench on the left side, directly above the electrical contactor box. The Kiruna Hybrid 2 and 3 rooms have the serial number label applied to the right wall, located beneath the right side of the upper bench. The model number is printed in the manual. The following models and serial numbers are included in this recall: