Branch Ergonomic Chairs Recall: Fall Hazard
Branch Recalls Ergonomic Chairs Due to Fall Hazard
What does this notice say about current status?
The available CPSC record does not provide a current recall-completion status. Do not infer that the issue is resolved from the age of the notice. Follow the official notice and contact the firm for current assistance.
Why was Branch Ergonomic Chairs recalled?
The backrests of the chairs can detach, posing a fall hazard to consumers.
What should I do if I have this product?
Consumers should stop using the recalled chairs immediately and contact Branch for a free repair kit consisting of a replacement backrest, installation instructions, three bolts and an Allen key. Consumers will be provided with instructions on how to determine if their backrests are included in the recall and will be asked to submit photos of the manufacture label and removed backrest to obtain a repair kit. Branch is contacting all known purchasers directly. Contact: Branch by email at [email protected] or online at http://www.branchfurniture.com/recall or https://www.branchfurniture.com and click on “Recall Information” in the Support section at the top of the page for more information.
What to do with a recalled product: refunds, receipts, safe disposal and how to report a problem.
Is my product affected?
Compare your product with the product description and available identifiers below from the official CPSC record to check whether it is covered by this recall. If an identifier is missing or unclear, check the complete official notice or contact the firm; an incomplete match here does not establish that your product is unaffected.
- Agency record number
- 26735
- Product
- Ergonomic Chairs
- Company
- Bureau Office, Inc. dba Branch, of New York, New York
- Quantity
- About 16,000 (In addition, about 180 were sold in Canada)
- Sold at
- Sold At: Online at BranchFurniture.com, Amazon.com, WestElm.com, ContainerStore.com, OfficeDepot.com and other websites from approximately December 2025 through July 2026 for between $320 and $350.
- Recall started
- September 3, 2026
- Incidents / injuries
- Branch Furniture has received 11 reports of backrests detaching from the chairs. No injuries have been reported.
- Agency
- CPSC
Product description
This recall involves height-adjustable ergonomic chairs and only applies to chairs with backrest anchors that were incorrectly installed at the time of manufacture. The recalled chairs were manufactured between September 10, 2025 and April 22, 2026. The dates of manufacture can be found on the label located underneath the chair’s seat cushion. The following SKUs are included in the recall and are located on the side of the product packaging: