VIVO Speaker Wall Mounts recall: Fall and Injury Hazards
VIVO Recalls Speaker Wall Mounts Due to Fall and Injury Hazards
Why was VIVO Speaker Wall Mounts recalled?
The ledge on the front of the speaker wall mount can loosen, allowing both the ledge and the speakers to fall, posing an injury hazard to bystanders
What should I do if I have this product?
Consumers should immediately remove their speaker from the wall mount and contact VIVO to receive free repair kit and instructions, a replacement wall mount or return wall mount for a full refund. Contact: VIVO at 800-371-5654 from 7 a.m. to 7 p.m. CT Monday through Friday, email at [email protected] or online at www.vivo-us.com and click on Contact Us for more information.
What to do with a recalled product: refunds, receipts, safe disposal and how to report a problem.
Is my product affected?
Compare the item in your hand with every identifier below from the official CPSC record. Only products that match the listed product and identifiers are part of this recall.
- Product
- VIVO MOUNT-PLAY5 speaker wall mounts
- Company
- Lumi Legend Corp., of China, VIVO, of Goodfield, Ill.
- Quantity
- About 2,400
- Sold at
- Amazon.com, eBay.com, Newegg.com, Rakuten.com and Walmart.com from March 2018 through June 2019 for about $30.
- Recall date
- July 16, 2019
- Incidents / injuries
- VIVO has received three reports of the speaker mounts breaking and speakers falling to the floor. No injuries have been reported.
- Agency
- CPSC
Product description
This recall involves VIVO MOUNT-PLAY5 wall mount brackets designed to secure the Sonos Play 5 speakers to the wall or any solid surface. The black or white VIVO wall mounts are made of steel and allow the speakers to tilt and swivel. The wall mounts measure about eight inches tall by five inches wide.