Residential Gas Boilers recalled due to impact, carbon monoxide poisoning and fire hazards
Health Canada consumer product recall in Canada
What does this notice say about current status?
The Government of Canada open data shows when this notice was last updated (October 29, 2026). It does not show whether every affected product has been removed from sale or remedied. Do not infer that the issue is resolved from the age of the notice; follow the official notice.
Why was Residential Gas Boilers recalled?
Impact, carbon monoxide poisoning and fire hazards.
What should I do if I have this product?
Consumers should immediately stop using the recalled boilers and contact Ariston Canada Inc. to obtain an upgrade kit and assistance in arranging to have a technician install the upgrade kit on your boiler, free of charge. Consumers who must continue using the boiler while awaiting repair should have working smoke and carbon monoxide alarms in their homes. For more information, consumers can contact Ariston Canada Inc. by telephone at 1-800-688-2575, Monday through Friday, from 7:00 am to 8:00 pm ET, by email at [email protected] or online at https://ntiboilers.com/safety-recalls or www.ntiboilers.com and click on “RECALLS” at the top of the page or https://htproducts.com/safety-notice.html or www.htproducts.com and click on “URGENT RECALL” at the top of the page. Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and Ariston Canada. Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada. Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form. This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.
What to do with a recalled product: refunds, receipts, safe disposal and how to report a problem.
Is my product affected?
The Government of Canada open-data record lists the product, category and hazard, but not UPCs, lot codes, best-before dates or product photos. Compare your product with those details in the official notice before deciding it is not affected; a similar name is not enough.
- Notice ID (NID)
- 82796
- Product
- Residential Gas Boilers
- Category
- Household items
- Issue
- Impact hazard - Poisoning hazard - Fire hazard
- Notice last updated
- October 29, 2026
- Agency
- Health Canada (Consumer product safety)
- Region
- Canada
Where was it sold?
This is a Government of Canada recall notice. The open-data record does not list the provinces, territories or retailers involved, and it does not establish whether the product was sold outside Canada.
Check the distribution and affected codes in the official Health Canada notice. Record last checked against Government of Canada open data on November 8, 2026.
Contains information licensed under the Open Government Licence – Canada. Open Government Licence – Canada. Source: open.canada.ca. This site is independent and is not affiliated with Health Canada or the CFIA.
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