Direct Scaffold Supply Casters for Baker Scaffolding recall: Fall Hazard
Direct Scaffold Supply Recalls Casters for Baker Scaffolding Due to Fall Hazard
Why was Direct Scaffold Supply Casters for Baker Scaffolding recalled?
The recalled casters can contain faulty spot welds that can cause them to break or fail, making the scaffolding unstable and posing a fall hazard.
What should I do if I have this product?
Consumers should immediately stop using the recalled casters and contact the firm for instructions to receive free replacement caster wheels. Contact Direct Scaffold Supply to receive a prepaid shipping label and packaging that can be used to return the recalled caster wheels. Once the casters are returned, new replacement casters will be sent to the consumer's address. Contact: Direct Scaffold Supply toll-free at 800-729-6118 from 7:30 a.m. to 5 p.m. CT Monday through Friday, by email at [email protected], or online at www.recallrtr.com/bakercasters or www.dss.net and click on "Baker Caster Recall".
What to do with a recalled product: refunds, receipts, safe disposal and how to report a problem.
Is my product affected?
Compare the item in your hand with every identifier below from the official CPSC record. Only products that match the listed product and identifiers are part of this recall.
- Product
- Casters on Direct Scaffold Supply Multi-Purpose Baker Style Scaffolding Products
- Company
- Direct Scaffold Supply LLC, of Houston, Texas
- Quantity
- About 23,000
- Sold at
- DSS Branches and Lowe's stores nationwide and online at Granite.com, Homedepot.com and Lowes.com from September 2022 through March 2025 for between $280 to $1,600 with the baker scaffolding. Casters were also sold in four-packs for about $110.
- Recall date
- June 5, 2025
- Incidents / injuries
- The firm has received two reports of casters breaking or failing, including one injury where a caster failure led to a fall and bruising injury.
- Agency
- CPSC
Product description
This recall involves five-inch casters for baker scaffolding. The caster wheel allows the baker scaffolding to be moved easily. Model numbers CAS5SS4P+BFL, CAS5SS4P+AHD, MPISUS+BFL, MPISUS, MPISUSD+BFL, MPISUST+BFL, MPISU+BFL, MPISU, MPISU+1, MPISUS+AHD and MPISU+AHD are included in this recall. Consumers with these model numbers will need to check the heat codes stamped on the metal portion of the caster wheel. Heat codes requiring replacement include: E22WM483, C23WM320, E23WM320, K23WM320 and D22WM483. Model numbers are only found on the purchase receipt or packaging.