R5 and Caledonia-5 Bicycles and Cervélo Replacement Stems recall: Fall Hazard
Cervélo USA Recalls R5 and Caledonia-5 Bicycles and Cervélo Replacement Stems Due to Fall Hazard
Why was R5 and Caledonia-5 Bicycles and Cervélo Replacement Stems recalled?
The handlebars on the bicycles can slip in the stem and cause the rider to lose control, posing a fall hazard.
What should I do if I have this product?
Consumers should immediately stop using the two recalled models of Cervélo bicycles and Cervélo replacement stems and contact their authorized Cervélo dealer to arrange for a free repair to replace the faceplate. Contact: Cervélo toll-free at 833-416-8605 from 10 a.m. to 5 p.m. PT Monday through Friday, email at [email protected] or online at https://www.cervelo.com/product-recalls, or at www.Cervelo.com and click on "Recalls" for more information. Cervélo dealers can be located at https://www.cervelo.com/store-locator or at Cervelo.com.
What to do with a recalled product: refunds, receipts, safe disposal and how to report a problem.
Is my product affected?
Compare the item in your hand with every identifier below from the official CPSC record. Only products that match the listed product and identifiers are part of this recall.
- Product
- Model Year 2022 Cervélo R5 and Caledonia-5 bicycles and Cervélo ST31 LT replacement stems
- Company
- Cervélo USA Inc., of Aliso Viejo, California
- Quantity
- About 1,800 bicycles and 182 stems (In addition, about 243 bicycles were sold in Canada)
- Sold at
- Cervélo dealers nationwide sold the bicycles and replacement stems from May 2021 through July 2022 for between $5,000 and $13,000 (bicycles) and about $300 (ST31 LT replacement stems).
- Recall date
- September 15, 2022
- Incidents / injuries
- The firm has received 13 reports of handlebar slippage. One injury has been reported, resulting from a fall.
- Agency
- CPSC
Product description
This recall involves Model Year 2022 Cervélo R5 and Caledonia-5 bicycles and Cervélo ST31 LT replacement stems. Cervélo and R5 or Caledonia-5 are printed on bicycle's frame. The ST31 LT replacement stems were sold only in black. The recalled bicycles and framesets were sold in the following colors/SKUs. Only the Cervélo bicycles or stems listed below are included in the recall. Model Description Color Description R5 Dura Ace Di2 Five Black R5 Red eTap AXS Five Black R5 Force eTap AXS Lime/Black R5 Force eTap AXS Five Black R5 Ultegra Di2 Lime/Black R5 Ultegra Di2 Five Black R5 Frameset Five Black R5 Frameset Lime/Black R5 Frameset Jumbo-Visma Replica Caledonia-5 Dura Ace Di2 Oasis Caledonia-5 Red eTap AXS Five Black Caledonia-5 Frameset Five Black Caledonia-5 Frameset Aqua Pearl Caledonia-5 Frameset Oasis ST31 LT Replacement Stem Black