DGL Group Hover-1 Superfly Hoverboards recall: Fall and Injury Hazards
DGL Group Recalls Hover-1 Superfly Hoverboards Due to Fall and Injury Hazards
Why was DGL Group Hover-1 Superfly Hoverboards recalled?
A software malfunction in the electrical system can continue to provide assistance to the motor, causing continued momentum, when the rider is not actively controlling the hoverboard, posing fall and injury hazards.
What should I do if I have this product?
Consumers should immediately stop using the recalled hoverboards and contact DGL Group for instructions on how to ship affected units to an authorized repair shop free of charge. Contact: DGL toll-free at 888-556-8426 from 9 a.m. to 5 p.m. ET Monday through Friday, online at https://www.hover-1.com/pages/important-safety-information or www.dglusa.com and click on "Safety Recall" to submit a repair request.
What to do with a recalled product: refunds, receipts, safe disposal and how to report a problem.
Is my product affected?
Compare the item in your hand with every identifier below from the official CPSC record. Only products that match the listed product and identifiers are part of this recall.
- Product
- Hover-1 Superfly Hoverboards
- Company
- DGL Group LTD., of Edison, New Jersey
- Quantity
- About 93,000
- Sold at
- Best Buy stores nationwide and at Bestbuy.com from October 2020 through October 2021 for about $200.
- Recall date
- May 19, 2022
- Incidents / injuries
- The firm has received 29 reports of a software issue that caused the hoverboard to provide continued assistance when the rider was not actively controlling the hoverboard. Four minor injuries have been reported.
- Agency
- CPSC
Product description
This recall involves model year 2020 Hover-1 Superfly Hoverboards model H1-SPFY. They were sold in black only with blue LED lights on the hoverboard deck near the foot pads. Hover-1 is written on the front of the hoverboard. Recalled hoverboards have a serial number on the bottom of the hoverboard beginning with SPFY-BLK-GO-2008, SPFY-BLK-GO-2009 or SPFY-BLK-GO-2010. A warning label can be found on the bottom of the hoverboard next to the serial number. The warning label, at the bottom right, states "H1-SPFY."