Woom bikes USA Bicycles recall: Fall and Injury Hazards (Recall Alert)
Woom bikes USA Recalls Bicycles Due to Fall and Injury Hazards (Recall Alert)
Why was Woom bikes USA Bicycles recalled?
The bicycle's front fork can loosen and detach, posing fall and injury risks to the rider.
What should I do if I have this product?
Consumers should immediately stop using the recalled bicycles and contact the firm for a free repair kit for the front fork. The firm is contacting all known purchasers and providing a free repair kit including installation instructions. Contact: Woom bike USA toll-free at 855-966-6872 from 8 a.m. to 5 p.m. CT Monday through Friday or email at [email protected] or online at us.woombikes.com and click on Service for more information.
What to do with a recalled product: refunds, receipts, safe disposal and how to report a problem.
Is my product affected?
Compare the item in your hand with every identifier below from the official CPSC record. Only products that match the listed product and identifiers are part of this recall.
- Product
- Woom model 4, 5, 6 bicycles
- Company
- Woom bikes USA, Austin, Texas
- Quantity
- About 5,500
- Sold at
- Online at us.woombikes.com from August 2018 through March 2019 for about $450 (woom 4), $480 (woom 5) and $500 (woom 6).
- Recall date
- March 19, 2020
- Incidents / injuries
- The firm has received two reports of the fork becoming loose or detaching in the U.S. No injuries have been reported.
- Agency
- CPSC
Product description
This recall involves woom bicycle models 4 (20 inch), 5 (24 inch) and 6 (26 inch). You can find the model number on the top tube of each bike. The bikes were sold in five different colors: Red, blue, green, purple and yellow. "Woom" is printed across the bottom tube of the bicycle frame.