HON Office Chairs recall: Fall Hazard
HON Recalls Office Chairs Due to Fall Hazard
Why was HON Office Chairs recalled?
The chair's back can break, posing fall and injury hazards to the user.
What should I do if I have this product?
Consumers should immediately stop using the recalled chairs and contact HON for a free replacement back including installation instructions. Contact: The HON Company at 800-833-3964 from 8 a.m. to 5 p.m. CT Monday through Friday, email at [email protected] or online at HON.com and click on recall notice for more information. Or, for Maxon chairs, call 800-876-4274 from 8 a.m. to 5 p.m. CT Monday through Friday, email at [email protected], or online at www.maxonfurniture.com and click on recall notice for more information.
What to do with a recalled product: refunds, receipts, safe disposal and how to report a problem.
Is my product affected?
Compare the item in your hand with every identifier below from the official CPSC record. Only products that match the listed product and identifiers are part of this recall.
- Product
- HON Office Chairs
- Company
- The HON Company LLC, of Muscatine, Iowa
- Quantity
- About 13,400
- Sold at
- HON or Maxon dealers nationwide as well as online stores including Staples.com and OfficeDepot.com from February 2019 through February 2020 for between $135 and $250.
- Recall date
- June 17, 2020
- Incidents / injuries
- HON has received reports of 11 chair backs breaking including two reports of minor injuries.
- Agency
- CPSC
Product description
This recall involves HON's Gateway office chairs with model numbers HGTMM and HGV1MM and manufactured from February 2019 through February 2020. It also involves the Maxon MXMO series chairs, model numbers M-SEMO201 and M-SEMX101. The manufacturer's name, model number and manufacture date are printed on a label located on the underside of the seats. The office chairs have a black mesh see-through back and a five-star base with wheels. HON or Maxon is printed on a label underneath the seat.