Cambridge Elevating Home Elevators recall: Fall Hazard
Cambridge Elevating Recalls Home Elevators Due to Fall Hazard
Why was Cambridge Elevating Home Elevators recalled?
The landing door on the elevators can unlock without the elevator present, posing a fall hazard.
What should I do if I have this product?
Consumers should immediately stop using the recalled elevators and contact the firm to be directed to a local certified technician for a free repair. Contact: Cambridge Elevating at 800-265-3579 from 8:30 a.m. to 4:30 p.m. ET Monday through Friday or online at www.cambridgeelevating.com and click on Recall Notifications for more information.
What to do with a recalled product: refunds, receipts, safe disposal and how to report a problem.
Is my product affected?
Compare the item in your hand with every identifier below from the official CPSC record. Only products that match the listed product and identifiers are part of this recall.
- Product
- Home elevators
- Company
- Cambridge Elevating, of Cambridge, Ontario Canada, Seaside Elevator LLC, of Little River, S.C., Coastal Carolina Elevators, of Little River, S.C., All-Island Elevator, of Hampton Bays, N.Y.
- Quantity
- About 680 (in addition, about 1700 were sold in Canada)
- Sold at
- Cambridge Elevating, Western Elevator, Seaside Elevator and Canwest Elevator & Lifts and other authorized dealers nationwide from January 2009 through November 2017 for between $15,000 and $60,000
- Recall date
- March 27, 2019
- Incidents / injuries
- The firm has received one report of the elevator landing door opening without the elevator present. No injuries have been reported.
- Agency
- CPSC
Product description
This recall involves Cambridge Elevating Elmira, Heritage & Hybrid model home elevators using the first and second generation micro-controller systems (BES 1 & BES 2). "Cambridge Elevating" is printed on the label inside the elevators. The elevators have an operating panel inside the cab with a digital display, a stop button, the elevator capacity and a phone box. Only elevators with production date codes 1/2/2009 through 29/11/17 printed on the manufacture label inside the elevator wall are included in the recall.