Haibike Electric Bicycles recall: Fall Hazard
Haibike Recalls Electric Bicycles Due to Fall Hazard
Why was Haibike Electric Bicycles recalled?
The fork on the front wheel of the bicycles can rupture or break while in use, posing a fall hazard to the rider.
What should I do if I have this product?
Consumers should immediately stop using the recalled bicycles and contact Accell North America for a free repair. Contact: Accell North America at 800-222-5527 from 8 a.m. to 5 p.m. PT Monday through Friday or online at www.haibike.com and click on "Current recalls" on the right side of the page for more information.
What to do with a recalled product: refunds, receipts, safe disposal and how to report a problem.
Is my product affected?
Compare the item in your hand with every identifier below from the official CPSC record. Only products that match the listed product and identifiers are part of this recall.
- Product
- Electric bicycles
- Company
- Haibike, of Denver, Colo., owned by Accell North America
- Quantity
- About 250 (in addition, 17 were sold in Canada)
- Sold at
- Independent bicycle dealers nationwide from January 2014 through February 2017 for about $4,000.
- Recall date
- March 23, 2017
- Incidents / injuries
- None reported
- Agency
- CPSC
Product description
This recall involves Haibike XDURO Urban, Race and Superrace models of electric bicycles. The recalled bicycles have an aluminum frame, hydraulic disc brakes, and a lithium battery. The recalled bicycles have a letter/number combination ('HAERA' followed by at least three numbers and characters) printed on the front of the frame. Remove the battery to locate the letter/number combination on the frame. The following models are included in the recall. Model Model Year Color Letter/Number Haibike XDURO Urban 2014, 2015 Gray 'HAERA' followed by three numbers and characters Haibike XDURO Urban RC 2016 Gray Haibike XDURO Race 2014, 2015 Black Haibike XDURO Superrace 2014, 2015 Black Haibike XDURO Race S RX 2016 Gray Haibike XDURO Urban S RX 2016 White