Human Touch Reclining Chairs recall: Fall Hazard
Human Touch Recalls Reclining Chairs Due to Fall Hazard
Why was Human Touch Reclining Chairs recalled?
The chair's joystick reclining mechanism can malfunction and allow the chair to continue moving, posing a fall hazard to consumers.
What should I do if I have this product?
Consumers should immediately stop using the recalled chairs, and take them to the store where purchased for a full refund or contact Human Touch to receive a free repair kit (including shipping) or to arrange for free repair. Contact: Human Touch at 800-355-2762 from 6 a.m. to 5 p.m. PT Monday through Friday, via email at [email protected] or online at www.humantouch.com and click on Support and then on Recall for more information.
What to do with a recalled product: refunds, receipts, safe disposal and how to report a problem.
Is my product affected?
Compare the item in your hand with every identifier below from the official CPSC record. Only products that match the listed product and identifiers are part of this recall.
- Product
- Perfect power recliner chairs
- Company
- Human Touch LLC, of Calif.
- Quantity
- About 1,100
- Sold at
- Furniture and specialty stores nationwide including Healthy Back, Human Touch, Relax in Comfort, Relax The Back and The Better Back Store and online at ebay.com and vitalityweb.com for between $3,000 and $3,500.
- Recall date
- November 23, 2016
- Incidents / injuries
- The firm has received one report of the chair's joystick mechanism malfunctioning. No injuries have been reported.
- Agency
- CPSC
Product description
This recall involves Human Touch's Perfect Chair ®, model PC-610 with serial numbers between B613315034 and B614215154. The power reclining chair was sold in a walnut, dark walnut or chestnut wood finish base with a leather pad set that came in 33 different colors. The chair measures about 43 inches long, 31 inches wide and 47 inches high and has a head pillow at the top and a joystick controller on the left armrest. The words "Human Touch" and "Perfect Chair" and the model and serial number can be found on the cross bar connecting the rear legs of the chair.