Fox Factory Evolution Mountain Bike Suspension Forks recall: Fall Hazard
Fox Factory Recalls Evolution Mountain Bike Suspension Forks Due to Fall Hazard
Why was Fox Factory Evolution Mountain Bike Suspension Forks recalled?
The suspension fork's damper cylinder/piston can separate and cause the front wheel to detach, posing a fall hazard.
What should I do if I have this product?
Consumers should stop using the bicycles with recalled Fox Factory suspension forks and bring them to the place of purchase for a free repair. Consumers can check their serial number at www.ridefox.com/, see the link at the lower left of the page, or contact Fox for assistance with discerning whether their bicycle has the recalled product and for instructions on how to return the recalled product and receive the free repair if they cannot bring their bicycle or fork to the place of purchase. Contact: FOX toll-free at (855) 360-3488 from 8 a.m. to 5 p.m. PT Monday through Friday or online at www.ridefox.com and click on the recall link for more information.
What to do with a recalled product: refunds, receipts, safe disposal and how to report a problem.
Is my product affected?
Compare the item in your hand with every identifier below from the official CPSC record. Only products that match the listed product and identifiers are part of this recall.
- Product
- Evolution 2013 Mountain Bike Suspension Forks
- Company
- Fox Factory, of Watsonville, Calif.
- Quantity
- About 11,250 in the U.S. and 1,250 in Canada
- Sold at
- Bicycle retailers nationwide between August 2012 and October 2013 as original equipment on bicycles priced from about $2,000 to $4,400. Products sold for aftermarket use for about $600 to $650.
- Recall date
- December 18, 2013
- Incidents / injuries
- Fox received one report of an incident resulting in shoulder injuries in Italy.
- Agency
- CPSC
Product description
The recalled suspension forks are model year 2013, 32 and 34 Evolution Series with 120mm to 160mm of travel. The Evolution name and logo are on a sticker on the front fork with the FOX brand name logo. Recalled forks can be identified by the serial number, which is found on the underside of the crown after removing the front wheel. The forks were sold as original equipment on some of the following 2013 model year mountain bikes: BMC, Cannondale, Commencal, Diamondback, GT, Kona, Lapierre, Norco, Orbea, Raleigh, Rocky Mountain, Santa Cruz, Scott, Specialized and Trek. A small quantity of suspension forks were sold to retailers or distributors as aftermarket accessories.