West Elm Folding Chairs recall: Fall Hazard
West Elm Recalls Folding Chairs Due to Fall Hazard
Why was West Elm Folding Chairs recalled?
The chairs can collapse during normal use, posing a fall hazard to consumers.
What should I do if I have this product?
Consumers should immediately stop using the recalled chairs and contact West Elm for instructions on returning the product for a full refund. Contact: For additional information, contact West Elm toll-free at (855) 262-9744 between 7 a.m. and midnight ET daily, or visit the firm's website at www.westelm.com
What to do with a recalled product: refunds, receipts, safe disposal and how to report a problem.
Is my product affected?
Compare the item in your hand with every identifier below from the official CPSC record. Only products that match the listed product and identifiers are part of this recall.
- Product
- Folding Chairs
- Company
- West Elm, a division of Williams-Sonoma Inc., of San Francisco, Calif.
- Quantity
- About 10,000 in the United States and 100 in Canada
- Sold at
- West Elm stores nationwide, the West Elm catalog and website from September 2011 to January 2012 for between $20 and $40.
- Recall date
- April 5, 2012
- Incidents / injuries
- West Elm has received 14 reports of collapsed, broken or cracked chairs. Two consumers have reported minor injuries after falling from a collapsed chair, medical attention was not required.
- Agency
- CPSC
Product description
This recall involves West Elm solid wood and fully assembled folding chairs sold in white, red or chocolate. The chairs were sold individually and in sets of two and four. An unfolded chair measures 17-inches wide by 19-inches deep by 31-inches high. A sticker on the underside of the seat reads "West Elm."