Ballard Designs Step Stools recall: Fall Hazard
Ballard Designs Recalls Step Stools Due to Fall Hazard
Why was Ballard Designs Step Stools recalled?
Plastic tabs on the feet of the step stools can cause the stools to be unstable, posing a fall hazard to consumers.
What should I do if I have this product?
Consumers should immediately remove the four plastic tabs from the feet of their step stools. Instructions are available online at www.ballarddesigns.com under the Product Safety page or by contacting Ballard Designs at the number below. Ballard Designs is directly contacting all known purchasers. Contact: For more information, contact Ballard Designs toll-free at (888) 606-2627 between 8 a.m. and 9 p.m. ET Monday through Friday and between 9 a.m. and 5:30 p.m. ET Saturday and Sunday or visit the firm's website at www.ballarddesigns.com
What to do with a recalled product: refunds, receipts, safe disposal and how to report a problem.
Is my product affected?
Compare the item in your hand with every identifier below from the official CPSC record. Only products that match the listed product and identifiers are part of this recall.
- Product
- Ballard Designs "Stafford" step stools
- Company
- Ballard Designs, Inc. of Atlanta, Ga.
- Quantity
- About 2,500
- Sold at
- Ballard Design stores in Florida, Georgia and Ohio, through Ballard Designs catalogs, on www.ballarddesigns.com and www.hsn.com from July 2009 through May 2011 for about $80.
- Recall date
- October 4, 2011
- Incidents / injuries
- Ballard Designs has received six reports that the stools were not stable, including two reports of falls resulting in minor injuries.
- Agency
- CPSC
Product description
This recall involves Ballard Designs "Stafford" step stools made of wood painted black or white. "Ballard Designs" is printed on a sticker under the bottom of the step. "Made in China" is printed on the underside bottom of the step stools. Also printed on the underside bottom of the step stools is one of the following five numbers: 100097963, 100099019, 100097230, 100100584 or 100102942. All recalled stools also have four plastic tabs affixed to the feet of the step stool.