Hellofresh riz jasmin recalled in France
Brand: Hellofresh · Food · Fiche 2026-09-0272
Is this recall still running?
RappelConso does not publish an end date for this recall. Do not assume it is resolved; follow the official notice.
Why was Hellofresh riz jasmin recalled?
Hazard category: Foreign bodies (glass, metal, plastic…). Reason given in the notice (French, as published): « risque de présence de corps étranger d'origine plastique (morceaux de plastique colorés souples ou rigides) ».
What should I do if I have this product?
The official notice tells consumers to: do not eat or drink the product; stop using the product; contact the company's consumer service; dispose of (destroy) the product. Compensation offered: Refund. Contact number in the notice: 0176276777. Check the barcodes, lots and dates first; the French notice is the authoritative text.
What to do with a recalled product: refunds, receipts, safe disposal and how to report a problem.
Is my product affected?
RappelConso lists these product lines with their barcode (GTIN), lot and date exactly as published. Your product is only covered if it matches a line; check the official notice for the full list and photos.
Affected product lines (as published)
- Lot 6257 6258 · Best-before date (DDM): August 20, 2028 to August 28, 2028
- RappelConso fiche number
- 2026-09-0272
- RappelConso ID
- 23657
- Product (as published)
- Hellofresh riz jasmin — jasmine rice (150g et 225g)
- Brand
- Hellofresh
- Category
- Food (alimentation)
- Subcategory (French)
- céréales et produits de boulangerie
- Hazard
- Foreign bodies (glass, metal, plastic…)
- Packaging (French)
- sachet en papier kraft
- Sale period
- September 19, 2026 – September 25, 2026
- Where sold (French)
- France entière (nationwide)
- Distributors (French)
- hellofresh
- Legal basis
- Voluntary recall (no prefectoral order)
- Compensation
- Refund
- Contact number
- 0176276777
- Published
- October 1, 2026
- Source
- RappelConso — French government product recall site
- Region
- France
Where was it sold?
RappelConso lists the sales area as all of France (France entière).
Distributors as published (French): hellofresh.
This site does not establish whether the product was sold outside France. Record last checked against the RappelConso open data on October 19, 2026.
Official details in French (as published)
Motif du rappel : « risque de présence de corps étranger d'origine plastique (morceaux de plastique colorés souples ou rigides) »
Risques encourus : inertes (verre, métal, plastique, papier, textile…)
Préconisations sanitaires : « en raison du risque de blessures / effets indésirables suite à l'ingestion de ce produit, par précaution il est recommandé aux personnes qui détiendraient des produits appartenant au(x) lot(s) décrit(s) ci-dessus de ne pas les consommer. »
Description complémentaire du risque : « risque d'ingestion de corps étranger rigides ou flexibles »
Conduites à tenir : ne plus consommer ; ne plus utiliser le produit ; contacter le service consommateur ; détruire le produit
Informations complémentaires publiques : « notre fournisseur a découvert de petits morceaux de plastique dans certains sachets de riz jasmin, et il est possible que vous ayez reçu un sachet concerné. par mesure de précaution, nous procédons au rappel du riz jasmin en sachets de 150 et 225 grammes. »
Conservation : produit à conserver à température ambiante
More from the official record
Contains public information from RappelConso (DGCCRF, French Ministry of the Economy), data.economie.gouv.fr, reused under the Licence Ouverte / Open Licence v2.0 (Etalab). Product details are shown as published, in French. Licence Ouverte / Open Licence v2.0 (Etalab). Source: data.economie.gouv.fr (RappelConso). This site is independent and is not affiliated with the French government, the DGCCRF or the European Commission.
Latest France recalls (RappelConso)