Recall re-announcement: Prestige Solo, Prestige Excellence and Aerco Esteem Gas Boilers recalled due to risk of carbon monoxide poisoning
Prestige Solo, Prestige Excellence, and Aerco Esteem Condensing Gas Boilers
What does this notice say about current status?
The Government of Canada open data shows when this notice was last updated (November 25, 2025). It does not show whether every affected product has been removed from sale or remedied. Do not infer that the issue is resolved from the age of the notice; follow the official notice.
Why was Recall re-announcement: Prestige Solo, Prestige Excellence recalled?
Risk of carbon monoxide poisoning.
What should I do if I have this product?
Consumers should immediately contact Triangle Tube to schedule a free boiler inspection and if applicable, free installation of a new boiler ignition system if their ignition system has not yet been replaced. Consumers who continue using the recalled boilers while awaiting repair should have working carbon monoxide alarms on each level of their homes and outside sleeping areas. Consumers who do not have a carbon monoxide alarm can contact Triangle Tube to have one shipped to them free of charge. Triangle Tube is ceasing operations in North America at the end of 2025. Consumers should contact the company as soon as possible to arrange for a free boiler inspection and repair, if applicable. For more information, consumers can contact Triangle Tube by telephone at 1-877-574-5036, from 8:00 a.m. to 5:00 p.m. ET, Monday through Friday, by email at [email protected], or visit the company website at https://triangletube.com/products/product-recall/ or at www.triangletube.com and click on “PRODUCT RECALL” at the bottom of the page for more information. Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and Triangle Tube. Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada. Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form. This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.
What to do with a recalled product: refunds, receipts, safe disposal and how to report a problem.
Is my product affected?
The Government of Canada open-data record lists the product, category and hazard, but not UPCs, lot codes, best-before dates or product photos. Compare your product with those details in the official notice before deciding it is not affected; a similar name is not enough.
- Notice ID (NID)
- 81276
- Product
- Prestige Solo, Prestige Excellence, and Aerco Esteem Condensing Gas Boilers
- Category
- Appliances
- Issue
- Poisoning hazard
- Notice last updated
- November 25, 2025
- Agency
- Health Canada (Consumer product safety)
- Region
- Canada
Where was it sold?
This is a Government of Canada recall notice. The open-data record does not list the provinces, territories or retailers involved, and it does not establish whether the product was sold outside Canada.
Check the distribution and affected codes in the official Health Canada notice. Record last checked against Government of Canada open data on October 19, 2026.
Contains information licensed under the Open Government Licence – Canada. Open Government Licence – Canada. Source: open.canada.ca. This site is independent and is not affiliated with Health Canada or the CFIA.
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