FDAClass IIRecall started October 7, 2025

Good Neighbor Pharmacy TRUE Metrix Self Monitoring Blood Glucose Meter Recall

Good Neighbor Pharmacy, TRUE METRIX Self Monitoring Blood Glucose Meter. Model/Catalog Number: RE4011-01.

What is the FDA recall status?

The FDA record lists this recall as ongoing. FDA enforcement data is not a live recall-lifecycle tracker. Follow the official instructions and check the agency notice or firm for current guidance.

How FDA enforcement data reports status

Why was Good Neighbor TRUE Metrix Self Blood Glucose Meter recalled?

Manufacturing defect causing LCD display issues with missing or partial segments (ghosting) that can result in misreading glucose values, potentially leading to inappropriate treatment decisions for diabetes management.

What should I do if I have this product?

Follow the firm and FDA instructions for the affected product. Contact the recalling firm for current guidance.

What to do with a recalled product: refunds, receipts, safe disposal and how to report a problem.

Is my product affected?

The official FDA identifier list is too long to reproduce here. Compare your item with the complete list in the agency notice.

Full product description

Good Neighbor Pharmacy, TRUE METRIX Self Monitoring Blood Glucose Meter. Model/Catalog Number: RE4011-01.

Which lot codes, UPCs or models are affected?

The official FDA record has an unusually long identifier list. Check the complete lot, serial and model numbers in the linked agency notice.

Open the complete official FDA record

Agency record number
Z-0413-2026
Product
Good Neighbor Pharmacy, TRUE METRIX Self Monitoring Blood Glucose Meter. Model/Catalog Number: RE4011-01.
Recalling firm
Trividia Health, Inc.
Quantity
601 units
Distribution
US Nationwide distribution in the states of NY, VA, FL, OH, CA, KY, NC.
Recall started
October 7, 2025
Report date
November 5, 2025
Classification
Class II
Status
Ongoing
Agency
FDA (device)
Open FDA enforcement record Latest recalls