CPSC, Philips Consumer Electronics Company Announce recall
CPSC, Philips Consumer Electronics Company Announce Recall to Repair Philips Magnavox Home Audio Theatre Systems
Why was CPSC, Philips Consumer Electronics Company Announce recalled?
The system's speaker voice coil can overheat and lead to a speaker fire, presenting a fire hazard to consumers.
What should I do if I have this product?
Consumers should stop using the systems immediately and call Philips for instructions on receiving the free repair. Contact: Consumers may call Philips toll-free at (888) 744-5477 between 8 a.m. and 11 p.m. ET Monday through Saturday and between 9 a.m. and 6 p.m. ET Sunday. Consumers also may write to the company at Philips Consumer Electronics Company, Old Andrew Johnson Highway, P.O. Box 555, Jefferson City, TN 37760.
What to do with a recalled product: refunds, receipts, safe disposal and how to report a problem.
Is my product affected?
Compare the item in your hand with every identifier below from the official CPSC record. Only products that match the listed product and identifiers are part of this recall.
- Product
- Philips Magnavox Home Audio Theatre Systems
- Company
- Philips Consumer Electronics Company, of Atlanta, Ga.
- Quantity
- 25,500
- Sold at
- Major national superstores and department stores, such as Best Buy, Kmart, Lowe's, Montgomery Ward, Service Merchandise and Walmart, sold the Model MX920 systems nationwide, from June of 1997 through August 1998, for about $350.
- Recall date
- October 1, 1998
- Incidents / injuries
- Philips has received four reports of speaker fires, with one resulting in scorched carpeting. No injuries have been reported.
- Agency
- CPSC
Product description
Only Model MX920 Philips Magnavox home audio theatre systems are being recalled. The model number is prominently displayed on both the front of the receiver cabinet and on a rear label in the upper left corner when looking at the back of the receiver. The MX920 system includes a surround sound stereo receiver, a subwoofer, a center channel speaker, two surround-sound speakers and two front (left/right) loudspeakers.