Truststone XO Poppy Power Trip Magnetic Wireless Power Banks Recall: Fire and Burn Hazards
Truststone Group Recalls XO Poppy Power Trip Magnetic Wireless Power Banks Due to Fire and Burn Hazards; Sold Exclusively at TJX and Marshalls Stores
What does this notice say about current status?
The available CPSC record does not provide a current recall-completion status. Do not infer that the issue is resolved from the age of the notice. Follow the official notice and contact the firm for current assistance.
Why was Truststone XO Poppy Power Trip Power Banks recalled?
The lithium-ion battery in the recalled power banks can overheat and ignite, posing fire and burn hazards to consumers.
What should I do if I have this product?
Consumers should stop using the recalled power banks immediately and contact Truststone Group for a full refund in the form of a virtual gift card. The virtual gift card can be used at any establishment that accepts Mastercard. Contact: Truststone Group toll-free at 833-820-0888 from 8:30 a.m. to 6 p.m. ET Monday through Friday, email at [email protected], online at https://www.recallrtr.com/xopowerbank and click on “Important Recall Information” to learn more.
What to do with a recalled product: refunds, receipts, safe disposal and how to report a problem.
Is my product affected?
Compare your product with the product description and available identifiers below from the official CPSC record to check whether it is covered by this recall. If an identifier is missing or unclear, check the complete official notice or contact the firm; an incomplete match here does not establish that your product is unaffected.
- Agency record number
- 26740
- Product
- XO Poppy Power Trip Magnetic Wireless Power Banks
- Company
- Truststone Group LLC of New York
- Quantity
- About 32,400
- Sold at
- Sold At: TJX and Marshalls stores nationwide from April 2025 through March 2026 for about $15
- Recall started
- September 3, 2026
- Incidents / injuries
- None reported
- Agency
- CPSC
Product description
This recall involves XO Poppy Power Trip Magnetic Wireless Power Banks with model number PYPBK5M. The power banks come in three colors and can be identified by their appearance and packaging: cream colored (PY-PBK5M-CR2); cream with pink bow print (PY-PBK5M-BW8); and black with teddy bear print (PY-PBK5M-TB2). Specific model numbers can be found printed on the bottom of the original packaging, directly above the barcode. Note: Do not throw this recalled lithium-ion battery or device in the trash, in the general recycling stream (e.g., street-level or curbside recycling bins), or in used battery recycling boxes found at various retail and home improvement stores. Recalled lithium-ion batteries must be disposed of differently than other batteries, because they present a greater risk of fire. Your municipal household hazardous waste (HHW) collection center may accept this recalled lithium-ion battery or device for disposal. Before taking your battery or device to a HHW collection center, contact that office ahead of time and ask whether it accepts recalled lithium-ion batteries. If it does not, contact your municipality for further guidance.