Werner 20' and 24' Multi-Max Pro Multi-Purpose Ladders Recall: Fall Hazard
Werner Recalls 20' and 24' Multi-Max Pro Multi-Purpose Ladders Due to Fall Hazard
What does this notice say about current status?
The available CPSC record does not provide a current recall-completion status. Do not infer that the issue is resolved from the age of the notice. Follow the official notice and contact the firm for current assistance.
Why was Werner 20' and 24' Multi-Max Pro Ladders recalled?
The ladders' locking mechanism can jam and not fully lock into place, posing a fall hazard.
What should I do if I have this product?
Consumers should immediately stop using the recalled ladders and contact Werner to receive a full refund. Consumers should register at http://www.wernerco.com/recalls to receive details on how to dispose of the recalled ladder. Once disposal is complete, Werner will issue a full refund in the form of a check. Contact: Werner toll-free at 888-624-1907 from 8:30 a.m. to 6 p.m. ET Monday through Friday, email at [email protected], or online at http://www.wernerco.com/recalls or at www.wernerco.com and click on "Recalls" at the bottom of the page for more information.
What to do with a recalled product: refunds, receipts, safe disposal and how to report a problem.
Is my product affected?
Compare your product with the product description and available lot, UPC or model codes below from the official CPSC record to check whether it is covered by this recall. If an identifier is missing or unclear, check the complete official notice or contact the firm; an incomplete match here does not establish that your product is unaffected.
Which lot codes, UPCs or models are affected?
UPC: 051751143171, 051751143188
- Agency record number
- 25431
- Product
- Werner 20' and 24' Multi-Max Pro Multi-Purpose Ladders
- Company
- Werner Co., of Itasca, Illinois
- Quantity
- About 122,250
- Sold at
- Home Depot stores nationwide and online at HomeDepot.com from November 2021 through February 2024 with average prices between $200 and $281.
- Recall started
- August 14, 2025
- Incidents / injuries
- The firm has received 18 reports of falls, including 14 reports of injuries resulting in bruising, lacerations, head injuries and fractures to the wrist, leg and ribs.
- Agency
- CPSC
Product description
This recall involves the Werner 20' and 24' Multi-Max Pro multi-purpose ladder. The ladders were sold in silver with a blue top and a blue label on the side rail. The label includes an oval containing the word "Werner" next to the words "MULTI MAX PRO" along with the size and model number ALMP-20IAA or ALMP-24IAA. The ladders also have a long black rope in the back section.