VC Wireless Portable Power Banks with Lithium-Ion Batteries Recall: Fire and Burn Hazards
VC Group Recalls Wireless Portable Power Banks with Lithium-Ion Batteries Due to Fire and Burn Hazards
What does this notice say about current status?
The available CPSC record does not provide a current recall-completion status. Do not infer that the issue is resolved from the age of the notice. Follow the official notice and contact the firm for current assistance.
Why was VC Wireless Portable Power Banks recalled?
The lithium-ion battery in the recalled power banks can overheat and ignite, posing fire and burn hazards to consumers.
What should I do if I have this product?
Consumers should immediately stop using the recalled wireless portable power banks and contact VC Group for a free replacement power bank. To receive a replacement, consumers will be required to provide photographs of their power bank with the word "Recalled" written in permanent marker before uploading them to the firm's website at https://velvetcaviar.com/pages/magsafe-battery-pack-recall. Consumers should dispose of the power banks in accordance with local and state regulations. Contact: Contact VC Group by email at [email protected], or online at https://velvetcaviar.com/pages/magsafe-battery-pack-recall or www.velvetcaviar.com and click on "Recalls" in the bottom banner for more information.
What to do with a recalled product: refunds, receipts, safe disposal and how to report a problem.
Is my product affected?
Compare your product with the product description and available identifiers below from the official CPSC record to check whether it is covered by this recall. If an identifier is missing or unclear, check the complete official notice or contact the firm; an incomplete match here does not establish that your product is unaffected.
- Agency record number
- 25190
- Product
- VC Group MagSafe Wireless Power Pack Portable Power Banks
- Company
- VC Group, of Brooklyn, New York
- Quantity
- About 89,500
- Sold at
- Online at velvetcaviar.com and Amazon.com from November 2022 through October 2024 for about $6.
- Recall started
- March 20, 2025
- Incidents / injuries
- The firm has received 19 reports of the product overheating or catching on fire, resulting in 10 minor injuries.
- Agency
- CPSC
Product description
This recall involves 5,000 mAh wireless portable power banks for electronic charging of MagSafe compatible phones and earphones. "Velvet Caviar" is engraved on the front plate and printed on the bottom on the back with model number ZHX-PB21. The PO numbers 1 through 10 (PO-PP001 to PO-PP010) are marked on the back. Power Packs that do not have a PO number are also subject to this recall. Note: Recalled lithium-ion batteries should be disposed of in accordance with any local and state ordinances, following the procedures established by your municipal recycling center for damaged/defective/recalled lithium batteries, because these potentially hazardous batteries must be handled differently than other batteries. Do not throw this recalled power bank in the trash. Do not deposit this recalled power bank in used battery recycling boxes found at various retail and home improvement stores.