DGL Group Hover-1 Dynamo E-Scooters recall: And Crash Hazard
DGL Group Recalls Hover-1 Dynamo E-Scooters Due to Risk of Serious Injury and Crash Hazard; Sold Exclusively at Walmart.com
Why was DGL Group Hover-1 Dynamo E-Scooters recalled?
The e-scooter's brakes can fail, posing a risk of serious injury and crash hazard.
What should I do if I have this product?
Consumers should stop using the recalled e-scooters immediately and contact DGL Group for instructions on how to receive a full refund. To receive a refund, consumers will be required to provide photographs of their e-scooter's serial number and severed motor cable. Contact: DGL Group toll-free at 844-451-7300 from 11 a.m. to 4 p.m. ET Monday through Friday, or online at www.hover-1.com/pages/dynamo_recall or www.hover-1.com and click on "Important Recall Information" at the top of the page.
What to do with a recalled product: refunds, receipts, safe disposal and how to report a problem.
Is my product affected?
Compare the item in your hand with every identifier below from the official CPSC record. Only products that match the listed product and identifiers are part of this recall.
- Product
- Hover-1 Dynamo E-scooters
- Company
- DGL Group Ltd., of Edison, New Jersey
- Quantity
- About 4,200
- Sold at
- Online at Walmart.com from November 2021 through July 2022 for about $200.
- Recall date
- July 25, 2024
- Incidents / injuries
- DGL Group has received 22 reports of the e-scooter's brakes failing, which resulted in seven injuries, including abrasions, contusions, a dislocated shoulder, fractured teeth, lacerations and strains.
- Agency
- CPSC
Product description
This recall involves Hover-1 Dynamo e-scooters with certain serial numbers. Only scooters with the letters "WY" as the seventh and eighth letter in the serial number are included in this recall. The serial number can be found on a label located on the underside of the scooter. The two-wheeled recalled scooters are matte black and have a kick stand and reflective lights at the front and back of the stand board. The Hover-1 logo appears on the stand board and on the bottom of the stem. Hover-1 is printed on the middle of the stem.