MYX I, MYX II and MYX II Plus Exercise Bicycles recall: Injury Hazard (Recall Alert)
Myx Recalls MYX I, MYX II and MYX II Plus Exercise Bicycles Due to Injury Hazard (Recall Alert)
Why was MYX I, MYX II and MYX II Plus Exercise Bicycles recalled?
The pedals can loosen and/or detach when not properly tightened at installation, posing an injury hazard.
What should I do if I have this product?
Consumers should immediately stop using the recalled exercise bikes until the pedals are properly tightened per the instructions that Myx is providing consumers via email. Consumers should contact Myx to schedule a free, in-home repair if their bike's pedals have previously detached and have not already been repaired by Myx. Instructions are also available at https://www.myxfitness.com/pages/cpsc. Myx is contacting all known purchasers directly. Contact: Myx toll-free at 855-898-1275 from 6 a.m. to 4 p.m. PT Monday through Friday, or online at https://www.myxfitness.com/pages/cpsc or www.myxfitness.com and click on "Product Recalls" at the bottom of the page for more information.
What to do with a recalled product: refunds, receipts, safe disposal and how to report a problem.
Is my product affected?
Compare the item in your hand with every identifier below from the official CPSC record. Only products that match the listed product and identifiers are part of this recall.
- Product
- MYX I, MYX II and MYX II Plus Connected Exercise Bicycles
- Company
- Myx Fitness LLC, dba Myx and Myxfitness, of El Segundo, California
- Quantity
- About 162,000
- Sold at
- Online at Amazon.com and Walmart.com from April 2020 through May 2022 for between $30 and $40.
- Recall date
- November 3, 2022
- Incidents / injuries
- Myx has received 864 reports of the pedals loosening or detaching, including 75 reports of injuries resulting in bruises and cuts.
- Agency
- CPSC
Product description
This recall involves all MYX I, MYX II and MYX II Plus connected exercise bicycles. The black or white stationary bikes measure 55 inches long, 21 inches wide and 47 inches high. They have a 21.5-inch swiveling touchscreen, pedals with clips and straps, and adjustable handlebars and seat. Myx is printed on the side of the bicycles.