E-Bikes recall: Fire, Explosion and Burn Hazards
E-Bikes Recalled Due to Fire, Explosion and Burn Hazards; Distributed by Ancheer
Why was E-Bikes recalled?
The lithium-ion batteries can ignite, explode or spark, posing fire, explosion and burn hazards to consumers.
What should I do if I have this product?
Consumers should stop using the recalled e-bikes immediately and contact Ancheer for a free replacement battery and battery mount. Contact: Ancheer toll-free at 888-661-1330 from 9 a.m. to 5 p.m. ET Monday through Friday, except on public holidays, by email at [email protected], or online at www.ancheer.shop/recalls or www.ancheer.shop and click on "Recalls" at the top of the page for more information.
What to do with a recalled product: refunds, receipts, safe disposal and how to report a problem.
Is my product affected?
Compare the item in your hand with every identifier below from the official CPSC record. Only products that match the listed product and identifiers are part of this recall.
- Product
- Ancheer E-bikes
- Company
- Shenzhen Sailvan Network Technology Ltd. d/b/a Ancheer, of China
- Quantity
- About 22,000
- Sold at
- Online at www.aliexpress.com, www.ancheer.shop, www.amazon.com, www.ebay.com, www.newegg.com, www.overstock.com, www.rakuten.com, www.sears.com, www.walmart.com and www.wish.com from January 2016 through June 2022 for between $280 and $930.
- Recall date
- October 13, 2022
- Incidents / injuries
- Ancheer has received six reports of incidents involving fire, explosions, or sparks, including four reports of burn injuries.
- Agency
- CPSC
Product description
This recall involves Ancheer e-bikes with model number AM001907. The model number can be found on the e-bike packaging and in the instruction manual but cannot be found on the bike itself. A water bottle shaped cylindrical battery distinguishes model AM001907 from other models. The bikes are black and have 26-inch wheels. "Ancheer" is printed on the downtube.