Snow Joe Sun Joe® Cordless Lawn Mowers recall: Laceration Hazard
Snow Joe Recalls Sun Joe® Cordless Lawn Mowers Due to Laceration Hazard
Why was Snow Joe Sun Joe® Cordless Lawn Mowers recalled?
The mower blade can detach unexpectedly, posing a laceration hazard.
What should I do if I have this product?
Consumers should immediately stop using the recalled lawn mowers and contact Snow Joe for instructions on how to determine whether their lawn mower is included in the recall and if so, instructions on how to inspect and secure the lawn mower blade. Contact: Snow Joe at 800-641-2917 from 8 a.m. to 8 p.m. ET 7 days a week, by email at [email protected], or online at https://snowjoe.com/24v-x2-17lm-recall or https://snowjoe.com/ and click on "Safety Recall" at the bottom of the page for more information.
What to do with a recalled product: refunds, receipts, safe disposal and how to report a problem.
Is my product affected?
Compare the item in your hand with every identifier below from the official CPSC record. Only products that match the listed product and identifiers are part of this recall.
- Product
- Sun Joe Cordless Lawn Mowers models 24V-X2-17LM and 24V-X2-17LM-CT
- Company
- Snow Joe LLC, of Hoboken, New Jersey
- Quantity
- About 26,300 (In addition, about 350 were sold in Canada)
- Sold at
- Online at www.amazon.com, www.homedepot.com, www.walmart.com and www.snowjoe.com and in hardware, electronics and department stores nationwide from June 2020 through July 2022 for between $190 and $230 for model 24V-X2-17LM-CT sold without batteries, and between $180 and $350 for model 24V-X2-17LM bundled with batteries and chargers.
- Recall date
- September 1, 2022
- Incidents / injuries
- The firm has received 31 reports of either the blade or the bolt securing the blade on the recalled lawn mowers detaching. No injuries have been reported.
- Agency
- CPSC
Product description
This recall involves Sun Joe cordless walk behind lawn mowers with model numbers 24V-X2-17LM and 24V-X2-17LM-CT. Snow Joe is printed on the side of the mowers and on the mulching bag. The recalled 48-volt mowers have a 17-inch cutting width. They are light green and black in color, measure 44 inches tall by 19.5 inches wide and weigh about 35 pounds. The recalled cordless lawn mowers have serial numbers in the following ranges. The model and serial numbers can be found on the white label on the ejector flap. Serial Number Ranges: 0200920000001-0200920000366; 0200930000001-0200930003294; 0200940000001-0200940002196; 0219250000001-0219250000366; 0219260000001-0219260000366; 0219270000001-0219270000366; 0256230000001-0256230001830; 0258410000001-0258410001464; 0258420000001-0258420001830; 0260770000001-0260770001830; 0260860000001-0260860000732; 0262090000001-0262090002196; 0262860000001-0262860001464; 0262870000001-0262870000366; 0264540000001-0264540000366; 0264550000001-0264550000366; 0264560000001-0264560000366; 0264570000001-0264570000366; 0264580000001-0264580000366; 0302830000001-0302830000366; 0328140000001-0328140000366; 0328150000001-0328150000366; 0328160000001-0328160000366; 0328170000001-0328170000366; 0328180000001-0328180000366; 0328190000001-0328190000366; 0332730000001-0332730000366; 0332740000001-0332740000366; 0332750000001-0332750000366; 0332760000001-0332760000366; 0332770000001-0332770000366; 0332790000001-0332790000366; 0332800000001-0332800000366; 0332810000001-0332810000366; 0332820000001-0332820000366; 0332830000001-0332830000366; 0334620000001-0334620001098; 0200920000367-0200920000732; 0238630000001-0238630000366; 0260850000001-0260850000366; 0334560000001-0334560000350; 0357320000001-0357320000420