Power Adapters Sold with Epson Scanners recall: Burn and Fire Hazards
Epson Recalls Power Adapters Sold with Epson Scanners Due to Burn and Fire Hazards
Why was Power Adapters Sold with Epson Scanners recalled?
The power adapters can overheat, melt and catch fire, posing burn and fire hazards.
What should I do if I have this product?
Consumers should immediately stop using the recalled adapters and contact Epson to receive a free replacement adapter. Contact: Epson USA toll-free at 888-367-2656 from 8 a.m. to 4 p.m. PT Monday through Friday or online at www.epson.com and click “Support” for more information.
What to do with a recalled product: refunds, receipts, safe disposal and how to report a problem.
Is my product affected?
Compare the item in your hand with every identifier below from the official CPSC record. Only products that match the listed product and identifiers are part of this recall.
- Product
- Power adapters sold with Epson scanners
- Company
- Epson America Inc., of Long Beach, Calif.
- Quantity
- About 314,000 (In addition, 25,000 in Canada)
- Sold at
- Best Buy, Office Depot, Staples, Walmart, and department stores nationwide from January 2010 through December 2015 for between $55 and $80 for the scanner and adapter.
- Recall date
- May 1, 2020
- Incidents / injuries
- Epson is aware of 15 incidents worldwide of the adapter melting or catching fire, resulting in property damage. No injuries have been reported.
- Agency
- CPSC
Product description
This recall involves the power adapter sold with Epson V-series (V30/V33/V37/V300/V330/V370) scanners. The recalled adapters are black with a power cord that connects to the scanner and to an electrical outlet. "EPSON" and internal part code "EADP-16CB B" are printed on the label of the adapter.