CPSCMarch 1, 2018

Double Insight Multicookers recall: Fire Hazard

Double Insight Recalls Multicookers Due to Fire Hazard; Sold Exclusively at Walmart

Why was Double Insight Multicookers recalled?

A manufacturer defect can cause the multicooker to overheat and melt on the underside, posing a fire hazard.

What should I do if I have this product?

Consumers should immediately stop using the recalled multicookers, unplug the unit and return it to Walmart to receive a free replacement. Contact: Double Insight toll-free at 888-891-1473 from 8:30 a.m. to 10 p.m. ET Monday through Friday and from 10 a.m. to 6 p.m. ET Saturday and Sunday or online at www.instantpot.com and click on “Product Recall” or visit www.gemmulticooker.com for more information.

What to do with a recalled product: refunds, receipts, safe disposal and how to report a problem.

Is my product affected?

Compare the item in your hand with every identifier below from the official CPSC record. Only products that match the listed product and identifiers are part of this recall.

Product
Gem 65 8-in-1 multicookers
Company
Foshan Linshine Technology Co., Guangdong, China, Double Insight Inc., of Canada
Quantity
About 104,000
Sold at
Walmart stores nationwide and online at www.walmart.com from August 2017 through January 2018 for about $80.
Recall date
March 1, 2018
Incidents / injuries
Double Insight has received 107 reports of overheating, five resulting in minor property damage. No injuries have been reported.
Agency
CPSC

Product description

This recall involves Gem 65 8-in-1 model multicookers, a multifunctional, programmable cooking appliance, which includes the functions of roasting, baking, stewing, slow cooking, rice cooking, searing/sautéing, steaming and food warming. Instant Pot is printed on the front of the multicookers. Gem 65 8-in-1 and a batchcode of 1728, 1730, 1731, 1734 or 1746 are printed on the rating label on the underside of the product.

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