HoMedics Massagers recall: Electric Shock and Burn Hazards
HoMedics Recalls Massagers Due to Electric Shock and Burn Hazards
Why was HoMedics Massagers recalled?
The cord can break near the base of the massager and expose the wires, posing an electric shock and burn hazards.
What should I do if I have this product?
Consumers should immediately stop using the recalled massagers and contact HoMedics for instructions on removing the cord and to receive a refund in the form of a credit for any replacement product from the firm. Contact: HoMedics toll-free at 888-803-0509 from 7 a.m. to 6 p.m. CT Monday through Friday or online at http://www.homedics.com and click on the Product Recall tab for more information.
What to do with a recalled product: refunds, receipts, safe disposal and how to report a problem.
Is my product affected?
Compare the item in your hand with every identifier below from the official CPSC record. Only products that match the listed product and identifiers are part of this recall.
- Product
- HoMedics handheld massagers
- Company
- HoMedics USA LLC, of Commerce Township, Mich.
- Quantity
- About 400,000
- Sold at
- Bed Bath & Beyond, Macy's, Rite-Aid, Walmart and other stores nationwide and HSN from August 2013 through February 2017 for between about $30 and $50.
- Recall date
- May 2, 2017
- Incidents / injuries
- HoMedics has received 140 reports of exposed wires, sparks, smoking and some shooting flames coming from the massagers. There have been 15 reports of burn injuries to consumer's fingers and other parts of the body.
- Agency
- CPSC
Product description
This recall involves three models of handheld massagers, HHP-375H, HHP-250 and the PA-MH-THP. All models of the massagers have a 120 VAC, 60 HZ power cord. "HoMedics" is printed on the massagers. The HHP-375H model Handheld Dual Node Percussion Massager with Heat is white with a gray handle or black with a gray handle. The massager has three sets of interchangeable nodes. The HHP-250 model Handheld Hot and Cold Massager is white with a gray stripe or gray with a blue stripe. The massager has three, five or eight interchangeable nodes. The PA-MH-THP model Handheld Compact Percussion Massager with Heat is white on the bottom of the base with gray on top. The massager has two sets of interchangeable nodes. All manufacturing dates for all three models are included in the recall and the item date code can be found in either one of the cord prongs or in the rating label located on the underside of the product. Date codes can be identified as a 4-digit number WWYY where WW is the sequential week of the year and YY is the last two digits of the manufacturing year.