Razor Self-Balancing Scooters/Hoverboards recall: Fire Hazard
Razor Recalls Self-Balancing Scooters/Hoverboards Due to Fire Hazard
Why was Razor Self-Balancing Scooters/Hoverboards recalled?
The lithium-ion battery packs in the self-balancing scooters/hoverboards can overheat, posing a risk of the products smoking, catching fire and/or exploding.
What should I do if I have this product?
Consumers should immediately stop using these recalled products and contact Razor to return their hoverboard for a free replacement hoverboard that is certified to comply with UL 2272. Contact: Razor toll-free at 866-467-2967 from 8 a.m. to 5 p.m. PT Monday through Friday or online at Razor.com and click on "CPSC Safety Recalls" for more information.
What to do with a recalled product: refunds, receipts, safe disposal and how to report a problem.
Is my product affected?
Compare the item in your hand with every identifier below from the official CPSC record. Only products that match the listed product and identifiers are part of this recall.
- Product
- Self-balancing scooters/hoverboards
- Company
- Razor USA LLC, of Cerritos, Calif.
- Quantity
- About 28,000
- Sold at
- Big 5, Scheels, Toys R Us and other stores nationwide and online at Amazon.com, Razor.com, Target.com, Walmart.com and other websites from December 2015 through May 2016 for between $600 and $700.
- Recall date
- July 6, 2016
- Incidents / injuries
- There have been two reports of the battery packs in the self-balancing scooters/hoverboards catching fire, exploding or smoking. No injuries or property damage have been reported.
- Agency
- CPSC
Product description
This recall involves non-UL certified Hovertrax brand self-balancing scooters, commonly referred to as hoverboards. Hovertrax hoverboards have two wheels at either end of articulated dual platforms and are powered by lithium-ion battery packs. The recalled Hovertrax brand hoverboards have serial numbers beginning with 55X120-01, 55X120-02, 55X110-01, 55X110-02 and 55X230-01. The serial number is printed on a white sticker on the bottom of the deck or on the charger.