Whistler Jump&Go Portable Jumpstart and Power Supply Units recall: Fire Hazard
Whistler Recalls Jump&Go Portable Jumpstart and Power Supply Units Due to Fire Hazard
Why was Whistler Jump&Go Portable Jumpstart and Power Supply Units recalled?
The jumpstart's lithium battery can overheat and cause the units to melt, catch fire and ignite nearby items, posing a fire hazard to consumers.
What should I do if I have this product?
Consumers should immediately stop using the recalled unit and contact Whistler for a free replacement, including shipping to return the recalled unit. Contact: Whistler toll-free at (855) 667-9081 from 9 a.m. to 5 p.m. CT Monday through Friday or online at www.whistlergroup.com and click on Safety Recall at the bottom of the page for more information.
What to do with a recalled product: refunds, receipts, safe disposal and how to report a problem.
Is my product affected?
Compare the item in your hand with every identifier below from the official CPSC record. Only products that match the listed product and identifiers are part of this recall.
- Product
- Portable jumpstart power supplies
- Company
- The Whistler Group, Inc., of Bentonville, Ark.
- Quantity
- About 10,400
- Sold at
- Hammacher Schlemmer, Radio Shack, Walmart and other retail stores nationwide and online at Amazon.com, Sears.com and Staples.com from May 2014 to October 2014 for between $60 and $120.
- Recall date
- April 28, 2015
- Incidents / injuries
- Whistler has received 45 reports of jumpstart and power supply units overheating and melting, including 18 reports of fire, resulting in approximately $16,000 in property damage. No injuries have been reported.
- Agency
- CPSC
Product description
This recall involves Jump&Go Portable Jumpstart & Power Supply 12V power supplies, with model numbers starting with WJS-3000. The pocket-sized jumpstart power supplies measure about 5.1 inches tall x 3 inches wide x 0.9 inches deep; and were sold in red, black, yellow and pink. They have detachable jumper cables; built-in high output LED flashlight with emergency flashing patterns; and a USB port to charge phones, tablets and cameras among other electronic devices. The Jump&Go and Whistler logos are printed on the front of the unit. Recalled units have date codes in YYYY/WW format from 201404 through 201439. The model number and date code are on the back of the unit under the colored silicone boot. The date code is stamped directly on the case adjacent to the operational label. The model number is on the operational label. Units that have a serial number on the operation label are not included in this recall.