Canon Recalls to Repair PowerShot SX50 HS Digital
Canon Recalls to Repair PowerShot SX50 HS Digital Cameras
Why was Canon Recalls to Repair PowerShot SX50 HS Digital recalled?
A chemical used in the rubber part of the viewfinders on the camera can cause skin or eye irritation or an allergic reaction to the user.
What should I do if I have this product?
Consumers should immediately stop using the recalled cameras and contact Canon to arrange a free repair. Contact: Canon Customer Support Center toll-free at (855) 226-3277 between 10 a.m. and 10 p.m. ET Monday through Friday or online at www.usa.canon.com and click on Recalled for Repair for more information.
What to do with a recalled product: refunds, receipts, safe disposal and how to report a problem.
Is my product affected?
Compare the item in your hand with every identifier below from the official CPSC record. Only products that match the listed product and identifiers are part of this recall.
- Product
- Canon PowerShot SX50 HS Digital Cameras
- Company
- Miyazaki Daishin Canon Inc., of Miyazaki, Japan, Nagasaki Canon Inc., of Nagasaki, Japan, Canon U.S.A. Inc., of Melville, New York
- Quantity
- About 14,000
- Sold at
- Camera and mass merchandise retailers nationwide including OfficeMax, Sam's Club, Staples, Target and Walmart and on various websites including Amazon.com, Best Buy.com and BHPhotoVideo.com from October 2013 through January 2014 for about $430.
- Recall date
- March 6, 2014
- Incidents / injuries
- Canon has received one report of itching and two reports of eye redness and pain.
- Agency
- CPSC
Product description
The PowerShot SX50 HS is a black compact digital camera. The words "PowerShot SX50 HS" are printed on the top of the camera. The affected cameras have serial numbers beginning with "69", "70" or "71" and have "1" as the sixth digit of the serial number. The serial number is on the side or bottom of the camera housing.