CPSCMay 15, 2013

Optimus Portable Electric Heaters recall: Fire Hazard

Optimus Recalls Portable Electric Heaters Due to Fire Hazard

Why was Optimus Portable Electric Heaters recalled?

The heater design can fail to prevent ignition of nearby combustible materials that come in contact with the unit, posing a fire hazard to the consumer.

What should I do if I have this product?

Consumers should immediately stop using the recalled heaters and contact Optimus to request a free replacement heater. Consumers have the option of a comparable ceramic heater or new model quartz radiant heater, model H-5510, which will be available after August 2013. Contact: Optimus Enterprise Inc. toll-free at (888) 672-5832 from 10 a.m. to 12:30 p.m. and 1:30 p.m. to 3 p.m. PT Monday through Friday, or online at www.optimusent.com and click on "recall" for more information. Consumers can also email the firm at [email protected].

What to do with a recalled product: refunds, receipts, safe disposal and how to report a problem.

Is my product affected?

Compare the item in your hand with every identifier below from the official CPSC record. Only products that match the listed product and identifiers are part of this recall.

Product
Portable Infrared Radiant Quartz Electric Space Heaters
Company
Dongguang Hong-Hwa Electric Co. Ltd., Optimus Enterprise Inc., of Anaheim, Calif.
Quantity
About 355,000
Sold at
Best Buy Market Place, Family Dollar, Heartland, Northern Tool, Rite Aid and other stores nationwide and online at Amazon.com, ebay.com and Walmart.com from October 2011 through December 2012 for between $25 and $30.
Recall date
May 15, 2013
Incidents / injuries
None reported.
Agency
CPSC

Product description

This recall involves two models of Optimus Infrared Quartz Radiant heaters with model numbers H-5210, produced in 2011 and H-5211, produced in 2012. The model number and the year of production appear on a label on the back of the heater. The recalled heaters are white and are approximately 12-inches wide by 13-inches tall by 6-inches deep. "Optimus" is printed on the top left of the heater. The control knob is located on the top right side of the heater.

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