Latest recalls
FDAClass IISeptember 2, 2026

PORTRAIT CORE SERVICES SOFTWARE V1.0.5, Ref# 5697353

Why it was recalled

Software issue may result in a loss of patient monitoring at the Hub and Central Viewer. In addition, all alarm settings could be reset to factory defaults following the update and will not follow the alarm settings previously configured for each patient or care area.

What to do

The recall is ongoing. Follow the firm and FDA instructions.

Affected products and identifiers

GTIN 00195278364838, Serial Numbers: SUC23080050TA, SUD22470001TA, SUD22420001TA, SUD22470010TA, SUD23390001TA, SUD23390003TA, SUD23390004TA, SUD23390009TA, SUD23390010TA, SUD22470009TA, SUD22470003TA, SUD22470004TA, SUD22470005TA, SUD23390005TA, SUD22280002TA. — 15 units

Record details

GE Medical Systems Information Technologies Inc — US: MI, NY and Australia, Czech Republic, Finland, Germany, Italy, Netherlands, Qatar, Saudi Arabia, Switzerland, United Arab Emirates, United Kingdom.

Open FDA enforcement record