The Hero recall
The Hero Model 100 (H-100) is a system consisting of a smart pill dispenser and a medication management app.
Why was The Hero recalled?
Due to dispenser prompting for a missed dose that had already been dispensed
What should I do if I have this product?
Review the official FDA enforcement record for current instructions.
What to do with a recalled product: refunds, receipts, safe disposal and how to report a problem.
Is my product affected?
Compare the item in your hand with every identifier below from the official FDA record. Only products that match the listed product and lot, UPC or model codes are part of this recall.
Which lot codes, UPCs or models are affected?
Model 100 (H-100) Catalog Number: F00002 Hero 100 V1.4
- Product
- The Hero Model 100 (H-100) is a system consisting of a smart pill dispenser and a medication management app.
- Recalling firm
- Hero Health
- Quantity
- 12,039 units which had software version V2.04.012
- Distribution
- U.S. Nationwide distribution.
- Recall date
- September 22, 2021
- Classification
- Class II
- Status
- Terminated
- Agency
- FDA (device)