FDAClass IIMarch 22, 2017

iConnect Enterprise Archive when used with RadSuite. recall: Software Issue

iConnect Enterprise Archive when used with RadSuite. The firm name on the label is Merge Healthcare.

Why was iConnect Enterprise Archive when used with RadSuite. recalled?

The software produced a number of "do not route" exceptions, which may result in potential patient injury or delay in diagnosis or treatment.

What should I do if I have this product?

Review the official FDA enforcement record for current instructions.

What to do with a recalled product: refunds, receipts, safe disposal and how to report a problem.

Is my product affected?

Compare the item in your hand with every identifier below from the official FDA record. Only products that match the listed product and lot, UPC or model codes are part of this recall.

Which lot codes, UPCs or models are affected?

iConnect Enterprise Archive versions 5.30.0 thru 9.4.3 and V11.0.

Product
iConnect Enterprise Archive when used with RadSuite. The firm name on the label is Merge Healthcare.
Recalling firm
Merge Healthcare, Inc.
Quantity
187 sites potentially have the affected versions
Distribution
USA (nationwide ) Distribution to medical facilities. Government distribution was also made. There was no foreign or military distribution.
Recall date
March 22, 2017
Classification
Class II
Status
Terminated
Agency
FDA (device)
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