NaviCare Nurse Call/Voalte Nurse Call recall: Software Issue
NaviCare Nurse Call/Voalte Nurse Call
Why was NaviCare Nurse Call/Voalte Nurse Call recalled?
An issue has been identified with Phillips (Emergin) and Longleaf non relay (Connexall, Vocera, Cerner) wireless integrations used with NaviCare/Voalte Nurse Call, software versions 3.9.100 through 3.9.300. Calls placed from a push button call device, such as a push button switch, call cord, or from the push buttons on a room audio station, will be canceled on the nurse call system when the call is answered at the wireless phone, regardless of the call priority.
What should I do if I have this product?
The recall is ongoing. Follow the firm and FDA instructions.
What to do with a recalled product: refunds, receipts, safe disposal and how to report a problem.
Is my product affected?
Compare the item in your hand with every identifier below from the official FDA record. Only products that match the listed product and lot, UPC or model codes are part of this recall.
Which lot codes, UPCs or models are affected?
software versions: 3.9.100, 3.9.101,3.9.102, 3.9.200, 3.9.201, and 3.9.300
- Product
- NaviCare Nurse Call/Voalte Nurse Call
- Recalling firm
- Baxter Healthcare Corporation
- Quantity
- 283 installations
- Distribution
- nationwide and Canada
- Recall date
- July 6, 2022
- Classification
- Class II
- Status
- Ongoing
- Agency
- FDA (device)