FDAClass IIFebruary 1, 2023

Agfa HealthCare Enterprise Imaging XERO Viewer recall: Software Issue

Agfa HealthCare Enterprise Imaging XERO Viewer

Why was Agfa HealthCare Enterprise Imaging XERO Viewer recalled?

There is a software defect that can cause issues with images.

What should I do if I have this product?

The recall is ongoing. Follow the firm and FDA instructions.

What to do with a recalled product: refunds, receipts, safe disposal and how to report a problem.

Is my product affected?

Compare the item in your hand with every identifier below from the official FDA record. Only products that match the listed product and lot, UPC or model codes are part of this recall.

Which lot codes, UPCs or models are affected?

Affected software versions include: XERO Viewer 8.1.4.100 or higher XERO Viewer 8.2.0.000 or higher XERO Viewer 8.2.1.000 or higher UDI/DI: 05400874000710

Product
Agfa HealthCare Enterprise Imaging XERO Viewer
Recalling firm
Agfa Healthcare NV
Quantity
110 units
Distribution
Distribution throughout US OUS distribution to Australia, Belgium, Brazil, Canada, Chile, Cyprus, France, Iceland, Ireland, Italy, Kenya, Luxembourg, Netherlands, Romania, Saudi Arabia, Spain, Sweden, United Kingdom, South Africa
Recall date
February 1, 2023
Classification
Class II
Status
Ongoing
Agency
FDA (device)
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