FDAClass IIDecember 7, 2016

Merge FlexConnect software recall: Software Issue

Merge FlexConnect software, a component of Merge LIS. Merge FlexConnect is middleware used in conjunction with Merge LIS to facilitate connection to…

Why was Merge FlexConnect software recalled?

Communication protocols interfacing with the affected software version with some select instruments were not properly handled, preventing data captured by these instructions to be processed by the rest of the LIS software.

What should I do if I have this product?

Review the official FDA enforcement record for current instructions.

What to do with a recalled product: refunds, receipts, safe disposal and how to report a problem.

Is my product affected?

Compare the item in your hand with every identifier below from the official FDA record. Only products that match the listed product and lot, UPC or model codes are part of this recall.

Which lot codes, UPCs or models are affected?

Version 1.0

Product
Merge FlexConnect software, a component of Merge LIS. Merge FlexConnect is middleware used in conjunction with Merge LIS to facilitate connection to…
Recalling firm
Merge Healthcare, Inc.
Quantity
324 sites potentially have the affected version
Distribution
Nationwide Distribution
Recall date
December 7, 2016
Classification
Class II
Status
Terminated
Agency
FDA (device)
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