FDAClass IIDecember 4, 2024

Arial Server Software Versions 11.1.4 through 11.1.6 recall: Software Issue

Arial Server Software Versions 11.1.4 through 11.1.6, SKU 54305, in conjunction with the Arial Mobile Application or Arial Care Giver Application

Why was Arial Server Software Versions 11.1.4 through 11.1.6 recalled?

Certain software versions will not notify end users of calls initiated by call points with the Arial Emergency and Nurse Call System.

What should I do if I have this product?

The recall is ongoing. Follow the firm and FDA instructions.

What to do with a recalled product: refunds, receipts, safe disposal and how to report a problem.

Is my product affected?

Compare the item in your hand with every identifier below from the official FDA record. Only products that match the listed product and lot, UPC or model codes are part of this recall.

Which lot codes, UPCs or models are affected?

All Systems using Arial Server Software versions 11.1.4 through 11.1.6 in conjunction with the Arial Mobile Application or Arial Care Giver Application

Product
Arial Server Software Versions 11.1.4 through 11.1.6, SKU 54305, in conjunction with the Arial Mobile Application or Arial Care Giver Application
Recalling firm
Securitas Healthcare LLC
Quantity
111 systems
Distribution
Worldwide distribution - US Nationwide and the countries of Canada, Switzerland.
Recall date
December 4, 2024
Classification
Class II
Status
Ongoing
Agency
FDA (device)
Open FDA enforcement record Latest recalls