Ascom Telligence Nurse Call System recall
Ascom Telligence Nurse Call System
Why was Ascom Telligence Nurse Call System recalled?
There is an issue that could cause the Telligence System Gateway II, NGGTWY2 H, to stop communicating to the hallway devices connected to it. When this occurs, the dome lights connected to the Gateway II Ports A and B will start flashing, indicating that they are no longer communicating to the Gateway II. If this occurs, device failures that WOULD otherwise be annunciated WILL NOT be indicated at staff consoles that are configured to display failures.
What should I do if I have this product?
The recall is ongoing. Follow the firm and FDA instructions.
What to do with a recalled product: refunds, receipts, safe disposal and how to report a problem.
Is my product affected?
Compare the item in your hand with every identifier below from the official FDA record. Only products that match the listed product and lot, UPC or model codes are part of this recall.
Which lot codes, UPCs or models are affected?
Version 5.0 (Build 5.0.4)
- Product
- Ascom Telligence Nurse Call System
- Recalling firm
- Ascom (US) Inc.
- Quantity
- 57 units
- Distribution
- AL, CA, CO, GA, IN, KY, LA, ME, MI, MO, MN, MS, NE, NV, OH, PA, RI, TX UT, VA, WI
- Recall date
- November 28, 2018
- Classification
- Class II
- Status
- Ongoing
- Agency
- FDA (device)