BrightMatter Guide recall: Software Issue
BrightMatter Guide, Product Number SYN-0026, Versions: 1.5.0, 1.5.1 and 1.5.2 Product Usage: BrightMatter Guide can navigate a third-party port (NICO…
Why was BrightMatter Guide recalled?
This recall has been initiated due to a software defect found in the Guide System software when used with NICO BrainPath ports under certain circumstances. When one trajectory is set with a blue port and another trajectory is set with a gold port, the software defect is triggered when the user switches between these trajectories during a surgical procedure.
What should I do if I have this product?
Review the official FDA enforcement record for current instructions.
What to do with a recalled product: refunds, receipts, safe disposal and how to report a problem.
Is my product affected?
Compare the item in your hand with every identifier below from the official FDA record. Only products that match the listed product and lot, UPC or model codes are part of this recall.
Which lot codes, UPCs or models are affected?
Serial Numbers: 0063HJ5Y062 00635F48562 00635GTYK32 00638HTZK32 0063G6DRM12 0063CPBRM12 006395Q2Z52 0063J9BD062 00634X19562 0063GN0B562 00637BP9562 0063JTDW462 00638J89562 006360JV462 0063F1Q2Z52 0063FGWYK32 006384WYK32 00635YH8562 0063C2SKH72 00635NWPK12 0063DKWYK32 006358Q2Z52 0063HM0B562 0063DZPGP12 00634BBD062 00636L48562 0063DD8GP12 0063HCZ1Z52 006318XYK32 0003CZDRLC2 0063GLD6562 0063HRZYK32 006317B8562 006348M5562 0063HGTYK32 0063FHXY062 00634DBD062
- Product
- BrightMatter Guide, Product Number SYN-0026, Versions: 1.5.0, 1.5.1 and 1.5.2 Product Usage: BrightMatter Guide can navigate a third-party port (NICO…
- Recalling firm
- Synaptive Medical Inc
- Quantity
- 37 units
- Distribution
- Worldwide - US Nationwide Distribution and the country of Canada
- Recall date
- December 5, 2018
- Classification
- Class I
- Status
- Terminated
- Agency
- FDA (device)