DT Swiss Carbon Wheels recall: Crash Hazard
DT Swiss Recalls Carbon Wheels Due to Crash Hazard
Why was DT Swiss Carbon Wheels recalled?
A defect in the wheel can compromise the wheel's structural integrity, posing a crash hazard.
What should I do if I have this product?
Consumers should stop using the recalled wheels and contact DT Swiss to coordinate a replacement. Consumers should register the recalled wheels with DT Swiss at www.dtswiss.com/recall. Contact: DT Swiss toll-free at 800-000-1994 from 8:30 a.m. to 3:30 p.m. MT Monday through Friday, email at [email protected], or online at https://www.dtswiss.com/recall or www.dtswiss.com and click on "Recall" at the bottom of the page for more information.
What to do with a recalled product: refunds, receipts, safe disposal and how to report a problem.
Is my product affected?
Compare the item in your hand with every identifier below from the official CPSC record. Only products that match the listed product and identifiers are part of this recall.
- Product
- DT Swiss Carbon Fiber Road Wheels
- Company
- DT Swiss, of Grand Junction, Colorado
- Quantity
- About 6,000 (In addition, about 150 were sold in Canada)
- Sold at
- Independent bicycle dealers nationwide and sold as original equipment on various bicycle brands from September 2024 to July 2025 for between $1,000 and $1,880.
- Recall date
- August 28, 2025
- Incidents / injuries
- The firm has received six reports of the outermost carbon layer separating around the rim flange. No injuries have been reported.
- Agency
- CPSC
Product description
This recall involves DT Swiss Carbon Fiber Road Wheels. The wheels have model codes ERC 35mm/45mm, CRC 35mm/45mm, HEC 35mm/45mm, and ARC 50mm/55mm/65mm. These wheels were sold aftermarket and as original equipment on various high-end road bicycle brands. The DT Swiss ID code and the model code are located on the wheel rim on a small label located on the outside of the rim, which indicates "DT Swiss ID" followed by a 7-digit code. All wheels with DT Swiss ID code 2740000 or higher are affected by this recall.