Combi Boilers recall: Burn Hazard
Combi Boilers Recalled Due to Burn Hazard; Manufactured by IBC Technologies
Why was Combi Boilers recalled?
A combi (or combination) boiler is a type of gas boiler that provides both a home's hot water and central heating. The hot water can exceed the temperature set on the control panel, posing a burn hazard to users.
What should I do if I have this product?
Contact IBC to schedule a free in-home repair by an authorized technician, who will install a mixing valve, if needed. Consumers can continue to use the recalled boilers for central heating. Contact: IBC toll free at 844-432-8422 from 8 a.m. to 4:30 p.m. ET Monday through Friday, email at [email protected], or online at www.ibcboiler.com/recalls or https://www.ibcboiler.com/ and click on "Recall" located at the bottom of the webpage.
What to do with a recalled product: refunds, receipts, safe disposal and how to report a problem.
Is my product affected?
Compare the item in your hand with every identifier below from the official CPSC record. Only products that match the listed product and identifiers are part of this recall.
- Product
- CX Series Combi Boiler
- Company
- IBC Technologies USA Inc., of Lawnside, New Jersey
- Quantity
- About 1,100 (In addition, about 880 were sold in Canada)
- Sold at
- Home improvement distributors nationwide from May 2023 through June 2025 for between $4,700 and $5,100.
- Recall date
- August 21, 2025
- Incidents / injuries
- The firm has received five reports of the hot water temperature fluctuating while in use. No injuries have been reported.
- Agency
- CPSC
Product description
The CX Combi Boilers are single, compact residential gas boilers that provide both central heating and hot water on demand. The CX Combi Boilers are rectangular metal boxes with a control panel on the front and a red IBC label in the top left corner. Only models CX-199 and CX-150 with certain serial numbers are included in the recall. The CX-199 or CX-150 model number is located on the upper left corner of the touch screen on the front of the unit. The model and serial numbers are found on the rating plate located on the inside of the unit in the upper left corner and the serial number is outlined in rectangular boxes. Only CX Combi Boilers with the following model and serial numbers are included in the recall: CX Series boilers manufactured between April 2023 and April 2024 Model Serial Number Start Serial Number End 010-130A1 / CX 199-NG ICGFSW1-0199-230400064 ICGFSW1-0199-240300821 010-131A1 / CX 199-LP ICGFSW1-0199-230700336 ICGFSW1-0199-240400827 010-132A1 / CX 150-NG ICGFSW1-0150-230500056 ICGFSW1-0150-240400582 010-133A1 / CX 150-LP ICGFSW1-0150-230700192 ICGFSW1-0150-240400583 CX Series boilers manufactured between June 2024 and April 2025 Model Serial Number Start Serial Number End 010-130A1 / CX 199-NG I262400165 I162500429 010-131A1 / CX 199-LP I262400137 I162500430 010-132A1 / CX 150-NG I292400198 I102500001 010-133A1 / CX 150-LP I442400415 I022500103