John Deere ZTrak Zero Turn Mowers with Kawasaki Engines recall: Fire and Burn Hazards
Kawasaki Motors USA Recalls John Deere ZTrak Zero Turn Mowers with Kawasaki Engines Due to Fire and Burn Hazards
Why was John Deere ZTrak Zero Turn Mowers with Kawasaki Engines recalled?
The voltage regulator in the mower's engine can fail during use or while the product is being stored, causing the engine to overheat, posing fire and burn hazards.
What should I do if I have this product?
Consumers should immediately stop using the recalled mowers and contact an authorized John Deere dealer for a free repair. Kawasaki and John Deere are contacting all known purchasers directly. Contact: Deere & Company at 800-537-8233 from 8 a.m. to 6 p.m. ET Monday through Friday and 9 a.m. to 3 p.m. ET Saturday, or online at www.deere.com and click on "Recalls" on the drop-down menu under "Parts & Service" located at the top of the webpage or click on https://www.deere.com/en/parts-and-service/recall-information/ for more information. Kawasaki Motors Corp. USA toll-free at 866-836-4463 from 8 a.m. to 6 p.m. ET Monday through Friday, or online at www.kawasakienginesusa.com/product-recall.html or www.kawasakienginesusa.com and click on "Product Recalls" at the top of the homepage for more information.
What to do with a recalled product: refunds, receipts, safe disposal and how to report a problem.
Is my product affected?
Compare the item in your hand with every identifier below from the official CPSC record. Only products that match the listed product and identifiers are part of this recall.
- Product
- John Deere ZTrak™ Zero Turn Mowers with Kawasaki Engines
- Company
- Kawasaki Motors Manufacturing Corp. U.S.A. (engine manufacturer), of Maryville, Missouri, Deere & Company, of Moline, Illinois
- Quantity
- About 39,000 (In addition, about 2,600 in Canada)
- Sold at
- Authorized John Deere dealers nationwide from October 2018 through September 2024 for between $8,000 and $11,500.
- Recall date
- January 2, 2025
- Incidents / injuries
- Kawasaki has received five reports of fires and 26 reports of melting and/or smoking. No injuries have been reported.
- Agency
- CPSC
Product description
This recall involves John Deere ZTrak Zero Turn Mowers with model numbers Z720E, Z730M, Z740R and Z760R with Kawasaki engines. Model Start Serial Number End Serial Number Z720E 1TC720E****010001 1TC720E****080657 Z730M 1TC730M****010001 1TC730M****080574 Z740R 1TC740R****010001 1TC740R****080462 Z760R 1TC760R****080001 1TC760R****080339