Charmast Power Banks recall: Fire and Burn Hazards
Charmast Power Banks Recalled Due to Fire and Burn Hazards; Sold by Charmast Exclusively on Amazon.com
Why was Charmast Power Banks recalled?
The lithium-ion battery in the recalled power banks can overheat and ignite, posing fire and burn hazards to consumers.
What should I do if I have this product?
Consumers should stop using the recalled power banks immediately and contact Charmast for instructions on how to receive a full refund. To receive a refund, consumers will be required to provide photographs of their model W1056 power bank, their names and dates of the photograph written in indelible (permanent) marker above the label, and the severed power cord. Consumers should dispose of the power banks in accordance with local and state regulations. Contact: Charmast collect at 929-636-0293 Monday through Friday, from 10 a.m. to 3 p.m. ET, by email at [email protected], or online at https://www.charmast.com/pages/recall-info-page or www.charmast.com and click on "Recalls" at the top of the page for more information.
What to do with a recalled product: refunds, receipts, safe disposal and how to report a problem.
Is my product affected?
Compare the item in your hand with every identifier below from the official CPSC record. Only products that match the listed product and identifiers are part of this recall.
- Product
- Charmast power banks, model W1056
- Company
- Shenzhen Charmast Technology Co. Ltd., of China
- Quantity
- About 488,000
- Sold at
- Online at Amazon.com from December 2018 through September 2024 for between $14 and $25.
- Recall date
- December 19, 2024
- Incidents / injuries
- Charmast has received 44 reports of the recalled power banks expanding, igniting, melting, overheating or smoking, including four reports of consumers receiving burns or blisters.
- Agency
- CPSC
Product description
This recall involves Charmast power banks, model W1056. They were sold in black, blue, green, mint, pink and white colors. The brand name "Charmast" is printed on the front and "Model: W1056" is printed on the back. Note: Recalled lithium-ion batteries should be disposed of in accordance with any local and state ordinances, following the procedures established by your municipal recycling center for damaged/defective/recalled lithium batteries, because these potentially hazardous batteries must be handled differently than other batteries. Do not throw this recalled power bank in the trash. Do not deposit this recalled power bank in used battery recycling boxes found at various retail and home improvement stores.