Reyhee Group Droyd Multi-Purpose Helmets recall: Head Injury
Reyhee Group Recalls Droyd Multi-Purpose Helmets Due to Risk of Head Injury; Violation of Federal Regulations for Bicycle Helmets
Why was Reyhee Group Droyd Multi-Purpose Helmets recalled?
The recalled helmets do not comply with the positional stability, retention system, impact, labeling and certification requirements of the mandatory federal safety regulations for bicycle helmets. The helmets can fail to protect the wearer in the event of a crash, posing a risk of head injury.
What should I do if I have this product?
Consumers should stop using the recalled Droyd helmets immediately and contact Reyhee for a full refund. To receive a refund, consumers must cut the straps off the helmet and submit two photos: one photo of both straps cut off and one photo of the helmet and cut straps inside of a trash can. Send both photos along with name and address to Reyhee Group at [email protected]. Reyhee Group is contacting all purchasers directly. Contact: Reyhee Group at 800-333-3729 from 9 a.m. to 5 p.m. PT Monday through Friday, email at [email protected], or online at www.droyd.com/pages/safety-recall or www.droyd.com and click "Safety Recall" at the top of the page for more information.
What to do with a recalled product: refunds, receipts, safe disposal and how to report a problem.
Is my product affected?
Compare the item in your hand with every identifier below from the official CPSC record. Only products that match the listed product and identifiers are part of this recall.
- Product
- Droyd multi-purpose helmets
- Company
- Yongkang Xinhao Industry and Trade Co. Ltd., of China, Reyhee Group Inc., dba RGI Global, of Ontario, California
- Quantity
- About 400
- Sold at
- Online at Droyd.com from October 2023 through July 2024 for about $40.
- Recall date
- October 10, 2024
- Incidents / injuries
- None reported
- Agency
- CPSC
Product description
This recall involves Droyd multi-purpose helmets for youths. The recalled helmets were sold in sizes medium (M) and large (L). The helmets are black, with black padding, black straps, and a black buckle. "DROYD" is printed on the back of the helmet. Model and serial number are located on the serial number label inside the helmet (e.g. "DHM000001" or "DHL000001").