Polaris Patriot 9R MATRYX PRO RMK and Patriot 9R MATRYX RMK recall: Injury Hazard (Recall Alert)
Polaris Recalls Patriot 9R MATRYX PRO RMK and Patriot 9R MATRYX RMK KHAOS Snowmobiles Due to Injury Hazard (Recall Alert)
Why was Polaris Patriot 9R MATRYX PRO RMK and Patriot 9R MATRYX RMK recalled?
The primary (drive) clutch can fail and can cause the clutch or clutch components to come loose, posing an injury hazard to consumers.
What should I do if I have this product?
Consumers should immediately stop using the recalled snowmobiles and contact Polaris or an authorized Polaris dealer to schedule a free repair to replace the primary (drive) clutch, install a clutch guard kit and receive an owner's manual addendum. Polaris is notifying all dealers and registered owners directly. Contact: Polaris Industries at 800-765-2747 from 7 a.m. to 7 p.m. CT Monday through Friday or online at www.polaris.com and click on "Off Road Recalls" at the bottom of the page or www.polaris.com/en-us/off-road-recalls/ to check if your vehicle identification number (VIN) is included in any recalls. Consumers can also contact Polaris' owner connections team at [email protected] or via an online forum accessible at https://www.polaris.com/en-us/off-road/owner-resources/help-center/email.
What to do with a recalled product: refunds, receipts, safe disposal and how to report a problem.
Is my product affected?
Compare the item in your hand with every identifier below from the official CPSC record. Only products that match the listed product and identifiers are part of this recall.
- Product
- Model Year 2023 PATRIOT 9R MATRYX PRO RMK and PATRIOT 9R MATRYX RMK KHAOS Snowmobiles
- Company
- Polaris Industries Inc., of Medina, Minnesota
- Quantity
- About 2,200 (In addition, about 1,000 were sold in Canada)
- Sold at
- Authorized Polaris dealers nationwide from January 2022 through April 2023 for between $18,500 and $19,900.
- Recall date
- November 30, 2023
- Incidents / injuries
- The firm has received 91 reports of clutch failure, including nine reports where the clutch components separated from the unit. No injuries have been reported.
- Agency
- CPSC
Product description
This recall involves Polaris Model Year 2023 PATRIOT 9R MATRYX PRO RMK and PATRIOT 9R MATRYX RMK KHAOS. The recalled snowmobiles were sold in black and custom color combinations. "POLARIS" is stamped on the front side paneling of the vehicles. The VIN and model number are located on the right side of the vehicle's frame.