Focusee Tideway Hair Dryers recall: Electrocution or Shock Hazard
Focusee Recalls Tideway Hair Dryers Due to Electrocution or Shock Hazard
Why was Focusee Tideway Hair Dryers recalled?
The handheld hair dryers lack an immersion protection device, posing an electrocution or shock hazard to consumers, if they fall into water when plugged in. The CPSC has determined that hair dryers not equipped with the integral immersion protection present a substantial product hazard.
What should I do if I have this product?
Consumers should immediately unplug and stop using the recalled hair dryers, and contact Tideway Shop to receive a free replacement. Consumers should destroy the recalled hair dryers by unplugging the hair dryer, cutting the cord and disposing of them in accordance with local and state recycling laws, and send an image of the destroyed hair dryer to [email protected] or [email protected]. Upon receipt of the photo, Focusee will send the customer a replacement hair dryer with an immersion protection device. Contact: Tideway Shop at collect 209-267-4999 from 8 a.m. to 7 p.m. CT Monday through Friday or 8 a.m. to 6 p.m. CT Saturday and Sunday, email at [email protected] or [email protected], or online at https://tideway.shop/ and click on "Recall" for more information, or click on https://tideway.shop/recall.
What to do with a recalled product: refunds, receipts, safe disposal and how to report a problem.
Is my product affected?
Compare the item in your hand with every identifier below from the official CPSC record. Only products that match the listed product and identifiers are part of this recall.
- Product
- Tideway High-Speed Hair Dryers
- Company
- Focusee LTD, of Los Angeles, California
- Quantity
- About 27,400
- Sold at
- Online at TikTokShop.com, Shopify.com and other websites from November 2023 through March 2024 for about $170.
- Recall date
- July 3, 2024
- Incidents / injuries
- None reported.
- Agency
- CPSC
Product description
This recall involves Tideway High-Speed Hair Dryers PRO M01 with two speed adjustments. The hair dryers come with a nozzle, and were sold in white with gold on the bottom of the handle. "Tideway" is printed on the front of the handle. The hair dryers have an LED ring on them that corresponds to the different temperature settings of the hair dryer. Red represents hot air, orange represents warm air, blue represents cold air, and green represents hot and cold cycles.