Anker EverFrost Lithium-Ion Battery Powered Coolers recall: Battery Fire Hazard
Anker EverFrost Lithium-Ion Battery Powered Coolers Recalled Due to Battery Fire Hazard; Manufactured by Anker Innovations
Why was Anker EverFrost Lithium-Ion Battery Powered Coolers recalled?
The lithium-ion batteries in the Anker EverFrost Coolers can overheat, posing a fire hazard.
What should I do if I have this product?
Consumers should immediately stop using the recalled coolers, and contact Anker for a free replacement lithium-ion battery pack. Visit https://www.anker.com/anker-solix/cooler-battery-recall-pps to file a claim, and for instructions on how to replace the battery pack. Recalled lithium-ion batteries should be disposed of in accordance with any local and state laws, and not in the trash. Contact: Anker at 800-988-7973 from 9 a.m. to 5 p.m. PT Monday through Friday, email at [email protected], or online at https://support.anker.com/s/emailcontactus. A LiveChat function is also available at https://support.anker.com/s/contact-us, or go to https://www.anker.com/anker-solix/cooler-battery-recall-pps for more information.
What to do with a recalled product: refunds, receipts, safe disposal and how to report a problem.
Is my product affected?
Compare the item in your hand with every identifier below from the official CPSC record. Only products that match the listed product and identifiers are part of this recall.
- Product
- EverFrost Battery Powered Coolers
- Company
- Anker Innovations Limited, of Hong Kong
- Quantity
- About 5,480 (In addition, about 160 in Canada)
- Sold at
- Best Buy, TD Synnex and other stores nationwide and online at kickstarter.com from May 2023 through September 2023 for between $250 and $950.
- Recall date
- March 7, 2024
- Incidents / injuries
- The firm has received five reports of overheating, smoke and/or fire. No injuries have been reported.
- Agency
- CPSC
Product description
This recall involves the lithium-ion battery packs in Anker EverFrost Coolers. The coolers are intended for use in outdoor camping, travel and fishing for cooling and freezing food or medicine. They are dark gray with wheels and a drop-down rolling handle. There is a blue charging port for charging by alternative power sources, such as plug-in or solar, on one end of the cooler. The name "Anker EverFrost" appears on the side in silver and blue. The model number is printed on the outer surface on the bottom of the cooler. The following model numbers are included in this recall: Product Model # Size Anker Detachable Battery pack for Powered Cooler A17B0 Not Applicable Anker EverFrost Powered Coolers 30 A17A0 33 Liter Anker EverFrost Powered Coolers 40 A17A1 43 Liters Anker EverFrost Powered Coolers 50 A17A2 53 Liters